Acceptable Use Policy

Effective date: 2026-02-25 Last updated: 2026-02-25

This Acceptable Use Policy ("AUP") defines permitted and prohibited use of ARIA services.

1. Purpose

This AUP helps protect users, organizations, recipients, and infrastructure from abuse while supporting legitimate automation and productivity use cases.

2. General Requirements

You must use ARIA lawfully, responsibly, and in alignment with your organization's policies and applicable regulations.

3. Prohibited Uses

You may not use ARIA to:

• Perform or facilitate illegal activity
• Harass, threaten, abuse, or target individuals or groups
• Impersonate individuals or organizations deceptively
• Commit fraud, social engineering, or financial scams
• Create or transmit malware, exploit code, or harmful payloads
• Attempt unauthorized access or credential abuse
• Interfere with service integrity, availability, or security
• Process sensitive data without lawful basis and proper controls

4. Communications and Consent

When using ARIA for calls, messages, drafts, or workflow automation, you must:

• Obtain required consent where legally required
• Provide required recording disclosures and notices
• Respect privacy and data protection obligations
• Maintain human review for sensitive or high-impact decisions

5. Security and Platform Integrity

You may not probe, scan, reverse engineer, or circumvent security controls except as explicitly authorized in writing by Madd Technologies.

6. Monitoring and Enforcement

We may investigate suspected violations and take action, including warnings, rate limiting, feature restrictions, suspension, termination, and legal escalation when necessary.

7. Reporting Abuse

Security events, abuse concerns, or policy violations should be reported through designated Madd Technologies support or legal channels.

8. Updates

We may update this AUP to reflect legal, security, and product changes. Continued use after updates constitutes acceptance where legally permitted.